Frequently Asked Questions
Everything you need to know about bringing Nordic design into your home.
What is the standard shipping timeframe for my order?
Most in-stock items ship within 1-2 business days. Standard ground shipping typically takes 3-7 business days depending on your location within the contiguous United States.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.
What is your return policy for home decor and dinnerware?
We accept returns on unused, unassembled items in their original packaging within 30 days of delivery. Please note that certain items, such as cut fabric or final sale products, are non-returnable.
How do I care for my Finnish glassware and ceramics?
Most of our modern glassware and ceramics are dishwasher safe, but we recommend checking the specific product page or the manufacturer's stamp on the bottom of the item for specific care instructions.
What should I do if my order arrives damaged?
Please inspect your order upon receipt. If an item is damaged during transit, contact our customer service team within 48 hours with photos of the damage and the packaging to initiate a replacement.
Are the products sold on FinnStyle authentic?
Absolutely. We are an authorized retailer for all brands we carry, including Iittala, Marimekko, and Artek, ensuring you receive 100% authentic Finnish and Scandinavian designs.